Privacy Policy

We are committed to protecting and respecting your privacy and complies with the requirements of the Data Protection Act 1998 (“the Act”). Our privacy policy is set out for you here and tells you about the practices we follow to look after your personal data. It sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by completing our ‘contact us’ forms on our site. This includes information provided at the time of requesting information or ordering our goods or services. We may also ask you for information when you provide feedback to us about our site.
• If you contact us, we may keep a record of that correspondence.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

IP addresses and cookies

Where we are able to, we may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes and in order to analyse visits made to our site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Other sites which may be accessed from our site (and over which we have no control) may use cookies too.

Security of your personal data

Where we give you (or when you have chosen) a password which enables you to access certain restricted parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Any personal information transmitted over the internet via our website is secured using SSL encrypted. However transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your personal data

We may use information held about you in the following ways;

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service to you.

Disclosure of your personal data

We will not share your information with any other organization unless you have given us your expressed written consent to do so.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Cookies

When you visit our website, we may send information to your computer about your visit and this is stored in a small text file called a ‘cookie’. Cookie files contain information that is transferred to your computer’s hard drive. Our website can access this information (and only this information) on later visits, if your browser permits. They help us to improve our site and deliver a better, more personalized service to you. We do this so we can improve the experience of all users by gathering anonymous information about usage of the website. Typically we might use information to identify popular areas and improve navigation within the website.

All recent versions of popular browsers give users a level of control over cookies. You may delete any cookies already on your computer. You may also disable the cookies we use but doing so may mean you are unable to access all the facilities our site offers. Please refer to your browser’s help files for appropriate instructions.

List of Cookies used

gat – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named.

 Ga – Used to distinguish users

Gld – Used to distinguish users

DYNSRV – This cookie is believed to be used for load balancing to manage server traffic demand

Wfvt – This allows a security plugin we use to oper

wfwaf-autocookie – This cookie is set by the WordPress security plugin “Wordfence”. It is used to authenticate user’s login request.

wordfence_verfiedhuman – Cookie set by the Wordfence Security WordPress plugin to protect the site against malicious attacks.

 wfvt­_973875253 – This allows a security plugin we use to operate

 wordpress logged in – After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

wordpress8ec – Essential WordPress session management cookies for logged in users.

wordpress test cookie – WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.

wp setting – WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

wp setting time – WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.